Terms of service
Terms of Service
Welcome to Jharokh!
By accessing or using our website, www.jharokh.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site. If you do not agree with these terms, we kindly request that you refrain from using our website or services.
1. General Information
The Jharokh website is operated through Shopify and provides an online platform for handcrafted apparel and accessories. These Terms of Service govern your use of our website and all related services.
By visiting or making a purchase through Jharokh, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.
2. Account Creation
To place an order, you may be required to create an account on our website.
You agree to:
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Provide accurate, current, and complete information.
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Maintain the confidentiality of your account credentials.
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Take full responsibility for any activity conducted under your account.
Jharokh reserves the right to suspend or terminate accounts found to be providing false information or engaging in misuse of the platform.
3. Products and Services
All Jharokh products are handcrafted and often made to order, depending on fabric and material availability.
While we strive for precision in our product descriptions and images, slight variations in color, pattern, or texture may occur due to natural materials, handcrafting processes, and digital display differences.
Prices and availability are subject to change without prior notice.
4. Returns and Exchanges
Please refer to our detailed Return & Exchange Policy for information regarding exchanges, damaged items, and order concerns.
By placing an order, you acknowledge and accept the terms outlined in that policy.
5. Payment and Billing
All payments must be made in full at the time of purchase via the payment options available on our website.
Jharokh reserves the right to cancel or hold any order if payment verification fails or if fraudulent activity is suspected.
6. Shipping
Orders are shipped to the address provided during checkout.
While we ensure careful packaging and timely dispatch, Jharokh is not responsible for delays, damages, or loss occurring during transit once the shipment has been handed over to the courier service.
7. Intellectual Property
All content displayed on the Jharokh website — including product designs, images, logos, text, and graphics — is the intellectual property of Jharokh and is protected under applicable copyright and trademark laws.
No part of the website may be copied, reproduced, distributed, or used for commercial purposes without prior written consent from Jharokh.
8. Prohibited Activities
When using our website, you agree not to:
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Violate any applicable local, national, or international laws.
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Use the site for fraudulent or unauthorized purposes.
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Attempt to interfere with, hack, or disrupt the operation or security of the website.
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Impersonate another person or misrepresent your affiliation with any entity.
9. Limitation of Liability
Jharokh shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
Our liability, if any, shall be limited strictly to the amount paid for the product in question.
10. Changes to the Terms
Jharokh reserves the right to modify or update these Terms of Service at any time, without prior notice.
Your continued use of the website after any changes constitutes your acceptance of the revised terms.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
12. Contact Information
If you have any questions or concerns regarding these Terms of Service, please feel free to reach out to us:
📩 Email: info@jharokh.com
📞 Phone: +91-9358925316, +91-7728968516